What should I do if my exoskeleton hasn't arrived after the estimated shipping time?

If you haven't received your package within the estimated delivery time according to the official tracking information, please contact us at service@ascentizexo.com within 7 days. Unfortunately, we cannot assume responsibility for any packages not reported within this timeframe.

If your tracking information hasn't been updated, indicates a delay, or if you cannot locate your package, please reach out to our customer support team. We will investigate the issue and work diligently to resolve it as quickly as possible.